Shipping Policy
Last Updated: July 2026
Thank you for shopping with The Lomasi Bloodline.
This Shipping Policy explains how orders placed through lomasibloodline.co.nz and thelomasibloodline.co.nz are processed and shipped.
The website and online store are operated by Anaheras – Lomasi on behalf of The Lomasi Bloodline.
1. Pre-Order Items
The Lomasi Bloodline (Hardcover and Paperback editions where applicable) are currently offered as pre-order products.
A deposit or full payment secures your copy prior to release.
Books will not be shipped until stock has been received from the publisher.
2. Shipping Costs
Shipping costs are not included in the advertised book price unless specifically stated.
Once stock has arrived:
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Shipping costs will be calculated based on your delivery address.
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You will receive an email confirming the shipping cost.
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Payment of the shipping charge is required before your order is dispatched.
3. Merchandise Orders
Merchandise items may have different shipping arrangements depending on the product.
Where shipping costs are known at the time of purchase, they will be displayed during checkout.
Where applicable, customers will be advised of any additional shipping costs before dispatch.
4. Order Processing
Orders are processed as quickly as possible once:
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Payment has been received.
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Shipping charges (where applicable) have been confirmed and paid.
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Stock is available.
Orders are generally processed during normal New Zealand business days.
5. Delivery Timeframes
Delivery times vary depending on destination and shipping provider.
Estimated delivery times provided are estimates only and are not guaranteed.
Delays caused by couriers, customs processing, weather events or circumstances outside our control cannot be guaranteed against.
6. International Orders
International customers are responsible for any:
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Customs duties
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Import taxes
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VAT
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Government charges
These charges are determined by your country's customs authority and are not included in the purchase price unless otherwise stated.
7. Incorrect Shipping Information
Please ensure your shipping address is accurate when placing your order.
We cannot be responsible for delays or additional shipping costs resulting from incorrect delivery information supplied by the customer.
8. Lost or Damaged Parcels
If your order arrives damaged, or appears to have been lost during transit, please contact us as soon as possible.
We will work with the shipping provider to investigate the issue and assist in resolving the matter wherever possible.
9. Contact Us
If you have any questions regarding shipping, please contact:
Anaheras – Lomasi
Email: Lomasi@anaheras.co.nz